Dr.pen M8S Ultima

Features of the New Dr.pen M8S:

• M8S with low battery warning to help users know the battery remaining power intuitively.
• Better control of working hours
• Intuitive low battery warning
• The number of speed flashes slowly
  

Features

• The finest needle gauge pin cartridges
• The needles have an arc edge for improved efficiency
• A powerful motor up to 15,000RPM

• 6 speed control

• Rechargeable built-in battery
• 4 hour battery life
• 0mm – 2.5mm adjustable needle depth
• Improves product absorption
• High-speed vertical movement reduces pain to a minimum
• Easier to operate
• Replaceable needle cartridge
• The needles adopt three interface modes, with the triangular power transmitter redesigned to increase stability and reliabilty.

In the box:

• 1x Dr.pen M8S Device
• 2 x needle cartridges
• 1x Charger adapter
• 1x USB charger cable
• 1x instruction manual

Warranty - 6 months

Microneedling Device Warranty & Returns Policy

At  Lashbox SA, we stand behind the quality of our microneedling devices and aim to provide professional support to all our customers. Please read our warranty and returns policy carefully before purchasing.

Warranty Coverage

* All microneedling devices are covered by a limited warranty against manufacturing defects.
* The warranty applies only to faults resulting from manufacturing defects under normal professional use.
* Proof of purchase is required for all warranty claims.
* The warranty does not cover:
    * Physical damage
    * Accidental damage or misuse
    * Liquid damage
    * Improper handling or storage
    * Unauthorized repairs or modifications
    * Normal wear and tear
    * Damage caused by incorrect voltage or power supply use

Hygiene & Safety Notice

Due to hygiene and safety regulations, opened or used devices cannot be returned for a full refund.

Returns & Exchanges

* Customers may return a microneedling device within 30 days of purchase only if:
    * The packaging remains unopened,
    * The product is unused,
    * And the device is returned in its original condition and packaging.
* If the product packaging has been opened, or the device is no longer in resellable condition, only up to 30% of the original purchase price may be refunded at the discretion of management.

Non-Returnable Items

For hygiene and safety reasons, the following items are non-returnable:

* Opened devices
* Used cartridges or consumables
* Products with missing parts or damaged packaging
* Clearance or sale items

Warranty Claim Process

To submit a warranty claim, please contact our support team with:

* Your order number
* Proof of purchase
* Clear photos/videos of the issue
* A description of the fault

Our team will assess the claim and advise on the next steps.

Important

By purchasing and using our Microneedling devices, you acknowledge and agree to the above warranty and return conditions.